James Kay Associates are working in partnership with local business that are looking for a Sales Support Administrator to join their team on a 12 month fixed term contract, Maternity Cover.

As the Sales Support Administrator you will provide support to all areas of the department, ensuring order efficiency, from inception to delivery.


Other responsibilities:

• Process all orders in an efficient and timely manner and see them through from inception to invoicing
  
• Answer and deal with incoming calls
  
• Manage personal and shared mailboxes
  
• Document management
  
• Order book administration
  
• Maintain systems and processes to ensure consistency across all verticals
  
• Maintain backorder reports and escalate as necessary
  
• Resolve customer enquiries are followed up if not resolved immediately
  
• Ensure all queries are recognised and escalated to >Line Manager if not resolved within set timescales
  
• Ensure all queries are investigated and resolved with effective liaison with other internal departments as required
  

• Working on and using Microsoft Word and Excel, Must be a proficient user on Excel especially Vlookups and Pivot tables
  

In return the business are offering a 12 Month fixed term contract

• Salary of £20,000 - £22,000
  
• Monday to Friday hours - 9am - 5.30pm, early finish Fridays
  
• Flexi home and office working Monday to Wednesday office, Thursday and Friday home working
  
• Free Parking
  
• Healthcare plan
  
• Pension scheme
  
• Fantastic holiday allowance
  

If you have sales admin and are a proficient user of Excel including Vlookups and Pivot tables we want to speak to you so click apply today!