Contact Centre

Contact Centre

Whether you are looking for Customer Service, Telesales or Retention front line staff - James Kay Associates are the Recruitment Agency that can effectively support you in attracting the best possible candidates to be the front line of your business.
We aim to understand the needs of your business in order to find you the calibre of front line agents you need.
We can support you in finding the very best in Contact Centre Management personnel that will drive your teams to deliver the best in class results.

Some of the roles we recruit....

  • Contact Centre Managers
  • Team Leaders/Managers
  • Customer Service Advisors
  • Complaints Handlers
  • Customer Care
  • Dialler Managers
  • Forecasting Analysts
  • Real Time Analysts
  • Head Of Customer Service/Contact Centres
  • Operations Managers