Contact Centre - Front line agents

Whether you are looking for Customer Service, Telesales or Retention front line staff - James Kay Associates are the Recruitment Agency that can effectively support you in attracting the best possible candidates to be the front line of your business.

We aim to understand the needs of your business in order to find you the calibre of front line agents you need. Hours, Location, Salary, Bonus and Culture play a part in attracting your candidates but working closely with yourselves, building that close relationship will ensure we deliver against your individual needs.


Contact Centre - Management

Leaders, we can support you in finding the very best in Contact Centre Management personnel that will drive your teams to deliver the best in class results.

- Team Leaders
- Team Managers
- Contact Centre Managers
- Operations Managers
- Telesales Managers
- Customer Service Managers
- Heads of Departments
- Planning & Forecasting
- Training Managers
- Dialler Managers

We can help you drive your organisation forward bringing in exceptional talent with the experience you need to manage your teams performance.


Office & Professional

From Administrators to Secretaries, James Kay Associates are the Recruitment Agency to help you find the best people to fit into your business.
What ever your recruitment need we can support you in a wide area of departments:

- Human Resources
- Administration and Secretarial
- Training and Development
- Marketing
- Sales and Customer Service
- IT
- Finance and Accountancy

And many more...

Why not get in touch and see if we can help.