About us


Our Talent is finding your Talent - We have over 15 years recruitment experience

A Corporate Member of the Recruitment & Employment Confederation (REC)

James Kay Associates are a fresh, new and exciting Recruitment Agency specialising in Contact Centre, Office & Professional Recruitment, serving Nottingham, Derby, Leicester and the East Midlands Region.

Taking a personal and pragmatic approach we aim to provide the best in class industry expertise, helping you grow your business finding the best candidates to suit your individual business needs. Whether its a permanent, temporary, contract or an interim position we can ensure you get the "best fit" candidates that have the skills, experience and personality profile to integrate into your business.

We aim to create seamless forward-thinking partnerships and can offer bespoke recruitment solutions to fulfil your recruitment needs, whether that is for one or multiple vacancies you can rest assured you will receive the highest customer service experience and results driven approach to support your business.

We have a highly experienced team including previous contact centre management personnel with hands on experience in managing customer operations, understanding the nature and pressures of delivering the best service, sales performance and experience to your customers.

So if you want to identify, attract and hire exceptional Talent within your business, then look no further and get in touch. We aim to provide you with clear and thorough communication along the recruitment journey, understanding the trust you place in ourselves to deliver the right candidates who represent your business and brand.