" Working with James at James Kay Associates was really straight forward, he really understood our requirements and importantly knew what sort of personality would fit into our Outsourcing Contact Centre. We will definitely be using James Kay Associates again"

Contact Centre Manager - BPO Provider - Midlands

"We used James Kay Associates to help us recruit 2 Administrators into our organisation, it was important that we brought people in rapidly. James Kay Associates were able to find excellent candidates almost immediately with the skills we were looking for and found us the calibre of individuals we needed"

HR Manager - Utilities Company

"From the get-go James Kay Associates knew exactly what skills and experience we were looking for sending us people that had the relevant experience of dealing with customers in a contact centre environment. The fact that James has actual contact centre management experience made the process seem much more straight forward with his business knowledge and understanding of our requirements. I would recommend James and his team to anyone looking for contact centre staff "

Customer Service Manager - Insurance Sector